Florbela Santos

Florbela Santos is a counsellor who uses a client-centred approach to support people through stressful and painful times. She works with those facing anxiety, depression, relationship strain and the emotional effects of trauma and abuse. Florbela meets people with respect, sensitivity and compassion and aims to make the first steps into therapy easier.

With 13 years of professional experience in the United Kingdom, she draws on several approaches to shape sessions around each person. Conversations are tailored to the individual rather than following a single formula. This might mean exploring past relationships, noticing patterns that keep problems alive, or practising ways to be more present and grounded.

Florbele helps people dealing with family conflict, parenting strain, addictions and grief. She also supports work on body image, attachment and intimacy-related issues as well as anger and coping with life changes. Sessions pay attention to how emotional struggles show up in the body as well as the mind.

She is registered with the BACP, which is shown as her professional credential. Florbela accepts clients based in the United Kingdom and also accepts international clients. Sessions are conducted in English.

To begin, people use the Start Therapy button, complete a short matching questionnaire and arrange sessions according to the therapist's schedule. The subscription used for sessions can be cancelled at any time.

How her approaches translate to online counselling

Client-Centred Therapy focuses on listening to what matters to you and following the issues you bring. The therapist aims to offer a non-judgemental space where people can talk through difficult feelings and decide their own next steps. This approach can help with relationship worries, low mood and self-esteem concerns.

Mindfulness Therapy encourages simple attention exercises and practical ways to notice thoughts and bodily sensations. It can be useful for managing anxiety, stress and sleep difficulties by building small habits for calmer moments. Psychodynamic ideas look at long-term patterns and earlier relationships to understand current difficulties and why certain reactions repeat.

Finding the right approach is part of the work. The therapist discusses options with each person and together they decide what feels most helpful based on needs, goals and preferences. That collaborative process can include trying different ways of working and checking in about progress.

Session formats are not specified in the biography, so please confirm current options before booking. Online work can make it easier to fit sessions into a busy week, save travel time and allow for shorter check-ins when needed. It also lets people access a therapist in the United Kingdom from other locations when international arrangements are suitable.