Susan Pollard

Susan Pollard is a registered therapeutic counsellor with seven years' experience. She offers client-centred support that aims to help people make clear decisions and move forward in their lives. Her approach is rooted in partnership and respect for each person’s own knowledge about their life.

Susan uses a non-directive style that focuses on the here and now while acknowledging how past events can be triggered by current situations. Sessions are intended to feel calm and without judgement, so clients can speak openly about what is worrying them. She pays attention to how beliefs about the self affect day-to-day choices.

Her work looks at the whole person. That can include exploring core beliefs, how those beliefs hold up today, and the wider social context that connects to your concerns. Topics Susan commonly works with include stress, anxiety, relationships, grief, addiction, and life transitions.

Susan also supports issues around self-esteem, intimacy, anger, career decisions and coping with ageing and caregiving stress. She takes multicultural concerns and the effects of family of origin seriously when they come up in sessions.

She holds NCPS as a credential, which is shown here as provided. If someone wants to take a first step, Susan encourages a short matching process and a planned initial meeting so people can see if the approach fits them.

How Susan’s approaches translate to online counselling

Client-Centred Therapy places the person’s experience at the heart of the work. The counsellor listens closely, follows the client’s pace and helps people clarify what matters to them. This approach can be used for many concerns, such as stress, relationship questions and low self-worth.

Mindfulness Therapy teaches simple techniques to notice thoughts and bodily sensations without judgement. It can help with anxiety, anger and coping when life feels overwhelming by building small moment-to-moment awareness and calmer responses.

Choosing a therapeutic approach is a shared process. Susan will work collaboratively to find ways of working that match someone’s goals and preferences. That may mean trying different tools and adjusting the focus as progress is made.

The practical benefits of online therapy often include fitting sessions more easily into a busy day and reducing travel time. Online work can make it simpler to attend short check-ins between commitments, or to choose audio-only when bandwidth is limited or a quieter interaction is needed. Because the biography does not list specific session formats, confirm the available options before booking so sessions fit your schedule and needs.