Nicola Juffs

Nicola Juffs is a counsellor who focuses on stress, anxiety, grief, self-esteem and depression. She welcomes people who are coping with life changes and those seeking clearer purpose or better ways to manage daily pressure. Nicola aims to make the first step feel manageable and affirms the courage it takes to begin therapy.

Nicola draws on eight years of counselling practice since qualifying as a Humanistic Counsellor in 2017. She previously worked in homelessness services, mental health and women’s services as a support worker. Those roles shaped how she listens and responds to practical struggles as well as emotional ones.

Her style is client-centred and collaborative. Nicola encourages people to speak openly about thoughts and feelings, and she focuses on what the person wants to change. Sessions are conversational and aim to build confidence, not to rush solutions.

She also uses solution-focused techniques to help people identify small, realistic steps that move them toward clearer goals. This can be useful for workplace stress, social anxiety, or moving through grief.

Nicola works with many issues linked to relationships and self-view, including communication problems, control issues, guilt, shame and isolation. She lists women’s issues among her interests and supports people dealing with those concerns.

Sessions are offered in English from the United Kingdom. The therapist’s NCPS credential is shown as part of her professional details. If you are unsure whether she is the right fit, you can try the Start Therapy process to see how the match feels.

How these approaches work in online therapy

Client-Centred Therapy puts the person’s experience at the heart of the session. The counsellor listens closely, reflects what is said, and helps the client make sense of their feelings. This approach is helpful for anxiety, low self-esteem and life changes because it gives people space to be heard and to explore what matters to them.

Solution-Focused Therapy concentrates on practical steps and small changes. A counsellor asks about strengths and past solutions, then helps set clear, achievable goals. This method suits workplace stress, social anxiety and other problems where short-term, goal-directed work can make a noticeable difference.

Finding the right approach is a collaborative process. Nicola will work with each person to decide which way of working feels most helpful, adjusting the balance between listening and practical planning according to needs and preferences.

If you are considering online sessions, check the current session options before booking since formats are not detailed here. Online work can make it easier to fit therapy into a busy life, for example by saving travel time or allowing shorter check-ins. Discuss practical arrangements with the counsellor when you schedule so sessions fit your routine and goals.