Jen (Jennifer) Luby

Jen (Jennifer) Luby works with people facing stress, anxiety, relationship strain, grief, and major life changes. She supports those coping with trauma and abuse, parenting challenges, LGBT concerns, and issues around self-esteem and career. Her practice also addresses compassion fatigue and worries linked to ageing or caregiving. Jen is a BACP counsellor and uses a humane, person-focused way of working.

She takes a relational, person-centred approach that aims to meet each person where they are. Sessions move at the client’s pace and centre what matters to them in the moment. Jen listens for the story beneath the symptoms and helps people notice patterns that keep them stuck.

Her work is trauma-informed and draws from several evidence-based techniques to suit individual needs. She has experience supporting people who identify as neurodivergent and those from LGBT communities, and she pays attention to how identity shapes experience and coping. The emphasis is on reclaiming agency and building self-worth through steady, practical steps.

Jen trained at the University of Cumbria and gained a First-Class Honours degree from the University of Central Lancashire, followed by a Postgraduate Diploma with Merit from the University of Leeds. She is a registered member of the British Association for Counselling and Psychotherapy, the BACP.

In sessions she aims to be respectful and down-to-earth. She uses supervision and ongoing learning to keep her work ethical and up to date. People can expect an attentive listener who helps them find clearer ways forward.

How therapeutic approaches shape online support

Jen’s work draws on person-centred and trauma-informed ways of working. Person-centred practice focuses on listening closely and building understanding with warmth, helping people feel heard and clearer about what they want to change. Trauma-informed work pays attention to how past distress affects the body and relationships, and it aims to move at a pace that feels manageable for the client.

She also uses a range of evidence-based techniques as needed to address specific problems. These techniques often include structured ways to notice unhelpful patterns, practical strategies for coping with stress and anxiety, and steps to improve communication and self-regard. Each approach is described in simple terms and matched to the issues a person brings to therapy.

Choosing the right approach is a collaborative process. The therapist will discuss options with each person and agree together which methods to try, adjusting the plan as progress is made. For practical session details, please confirm current session formats before booking, as the biography does not list specific delivery methods. Online counselling can make it easier to fit therapy around work, care commitments and daily life - for example by cutting travel time, allowing shorter check-ins when needed, or offering a way to meet that suits varied routines.